Report a Lost or Stolen First State Bank Card

Debit Card

During regular banking hours, Monday through Friday, 8:00 a.m. to 5:00 p.m., please contact our customer service department at any of our locations.

During non-banking hours, please call our debit card processor at 1-800-264-4274. Our processor is CSI (Computer Services, Inc). A CSI staff member will ask you questions to verify your identity and will then cancel your card. Card reissuance will be handled by us.

Credit Card

During banking and non-banking hours, please call our credit card processor at 1-800-221-5920. Our processor is Metavante/Bankcard Services. Their customer service department will handle the card cancellation and reissuance.